Delivery notice: VW, Audi, Skoda and SEAT requests normally take 30–180 minutes during business hours; some cases take up to 24 hours. For other services, review the estimate shown before payment.

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VAG: 30–180 min during business hours*

Audi Radio Code Service

Audi vehicles use different radio and infotainment units. Identify the unit fitted to your car before ordering, especially if it has been replaced. Review the serial requirements and current price for a supported radio instead of relying on the vehicle model alone.

Delivery estimate

30–180 minutes during business hours; some cases may take up to 24 hours.

  • Check the fitted unit and service requirements
  • Review the current amount before payment
  • Receive the supplied code by email
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Find a Radio Code

Select the service and check your serial number

Select Your Car Brand

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Selected Brand:

Audi

Find your serial number on the radio label or in your vehicle documents

Optional for Volkswagen, Audi, Skoda, and SEAT. If you enter a VIN, it must be exactly 17 characters. You can order with serial number only.

Upload a photo of your radio label for faster processing

✓ Live service price before payment
✓ No membership required
✓ Get your code by email

Review the selected service and current price before paying. If your unit is unclear, ask support first.

Before you order

Identify the fitted unit

The car model alone does not confirm radio compatibility. Check the exact unit and the information required by the selected service.

Allow for processing

30–180 minutes during business hours; some cases may take up to 24 hours.

Find the right details for your Audi radio

  1. Identify the radio or navigation unit by its label and model-specific documentation. If the serial is marked AUZ, copy the complete identifier, including letters.
  2. Keep the radio serial, part number and vehicle VIN separate. For a replacement radio, check the fitted unit rather than the original car specification.
  3. Screen-based identification is model-specific. Contact support if you cannot find the right identifier; do not try generic preset-button combinations.

Order, then follow your unit’s instructions

Enter the requested details, check the selected service and current total, and review the delivery estimate before payment.

Follow the instructions for your exact radio model when entering a code. Button sequences and lockout conditions vary between units. If the display or controls differ from the instructions, stop and ask for help before trying again.

Start Audi order

Finding the radio fitted to your Audi

An A3, A4 or TT badge does not identify the installed radio. Check the unit itself; a familiar vehicle name or an MMI label does not confirm that this code service applies.

Audi A3

Check the radio currently fitted to your A3, including any replacement unit. Confirm its details before selecting a code service.

Audi A4

Check the radio currently fitted to your A4, including any replacement unit. Confirm its details before selecting a code service.

Audi A5

Check the radio currently fitted to your A5, including any replacement unit. Confirm its details before selecting a code service.

Audi A6

Check the radio currently fitted to your A6, including any replacement unit. Confirm its details before selecting a code service.

Audi A8

Check the radio currently fitted to your A8, including any replacement unit. Confirm its details before selecting a code service.

Audi Q3

Check the radio currently fitted to your Q3, including any replacement unit. Confirm its details before selecting a code service.

Audi Q5

Check the radio currently fitted to your Q5, including any replacement unit. Confirm its details before selecting a code service.

Audi Q7

Check the radio currently fitted to your Q7, including any replacement unit. Confirm its details before selecting a code service.

Audi TT

Check the radio currently fitted to your TT, including any replacement unit. Confirm its details before selecting a code service.

Audi radio and system identification

These names help identify a unit. They do not confirm support for every version; check the service requirements or ask support before ordering.

Concert

Check the Concert version and serial. The family name is an identification aid, not confirmation of support for every version.

Chorus

Identify the fitted Chorus unit from its label and documentation before selecting the service.

Symphony

Use the complete details of the actual radio, particularly if it came from another vehicle.

RNS-E

Confirm the navigation unit and serial details. Follow the documentation for that version rather than a generic button sequence.

MMI 2G

Ask support to review the exact system and displayed message. An MMI name does not establish that a radio code is the required solution.

MMI 3G / 3G+

Identify the unit and problem first. Do not assume the same code service applies to every MMI variant.

Service details

  • Identify the fitted radio before ordering
  • Review the current price before payment
  • Receive the supplied code by email
  • Contact support if the unit details are unclear

Read the refund policy and terms before ordering. Contact support if you need help identifying the service.

Audi radio code questions

Is my Concert, Chorus or Symphony radio supported?

Check the exact version and radio serial against the selected service requirements. If you only know the family name or car model, contact support before paying.

Does this service cover every Audi MMI system?

Do not assume an MMI system needs the same service as an older radio asking for a code. Identify the unit and displayed message first so support can help you choose the appropriate next step.

Can I use the serial from my old Audi radio?

An order must describe the unit you want help with. If a different radio is now fitted, use that unit’s identification rather than the details of the previous radio.

How do I find the serial on an RNS-E unit?

Consult the documentation for the exact RNS-E version or check its label. Display menus differ between units, so a generic button sequence is not a reliable instruction. Ask for help if you cannot identify the correct number.

How long does delivery take?

Estimated delivery is 30–180 minutes during business hours; some cases may take up to 24 hours.

How much does the service cost?

Select the correct radio service and review the current amount in the order flow before paying. If the service or price is unclear, contact support before placing an order.

Is this a free radio code generator?

This is a paid code retrieval service for supported units. You can first check the documents supplied with your radio or ask the manufacturer about its recovery options. Review the requirements and price before ordering.

What if my code cannot be supplied or does not work?

Contact support with your order reference and check that the radio details were entered correctly. Read the refund policy for the conditions that apply to your order. Do not keep trying different codes.

Ready to review your Audi order?

Check the unit details and current price before payment.

30–180 minutes during business hours; some cases may take up to 24 hours.

Review service and current price