Delivery notice: VW, Audi, Skoda and SEAT requests normally take 30–180 minutes during business hours; some cases take up to 24 hours. For other services, review the estimate shown before payment.

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VAG: 30–180 min during business hours*

Terms of Service

By using our service, you agree to the following terms and conditions.

Last updated: September 2026

1. Acceptance of Terms

By accessing or using findradiosolution.com (“the Website”) and its services, you agree to be bound by these Terms of Service. If you do not agree, you must not use the service.

2. Service Description

Find Radio Solution processes car radio code requests for the services listed on the Website. The customer submits the radio details required for the selected service, and the result is delivered to the email address provided at checkout.

3. Customer Obligations

Serial Number Accuracy

The unlock code is generated based on the serial number you provide. If the serial number is entered incorrectly, the resulting code will not work. The customer bears full responsibility for ensuring the serial number is correct before placing an order.

When using our service, you agree to:

  • Provide accurate and complete information, including the correct serial number.
  • Use the service only for radios you legally own or are authorised to unlock.
  • Not use the service for any unlawful purpose.
  • Not attempt to reverse-engineer, copy, or redistribute our code generation technology.

4. Pricing & Payment

  • All prices are displayed on the Website and are subject to change without notice.
  • The payment methods currently available are shown at checkout and may include card, PayPal or cryptocurrency payment options.
  • Guest checkout is available — no registration is required.
  • Registered members may purchase credits at discounted per-code rates.

5. Delivery

Supported Volkswagen, Audi, Skoda and SEAT requests normally take 30–180 minutes during business hours; some cases can take up to 24 hours. For other listed services, review the delivery estimate shown for the selected service before payment. Processing time can vary with the radio details and service availability.

6. Refunds

Refund eligibility is governed by our Refund Policy. Key points:

  • No refund for codes generated from an incorrectly entered serial number. The responsibility for providing the correct serial lies with the customer.
  • Refunds may be issued if we are unable to process the order (e.g., unsupported model or serial not found).
  • The company reserves all rights regarding refund and money-back decisions. Refunds are granted at the sole discretion of Find Radio Solution.

7. Intellectual Property

All content, code, branding, and technology on the Website are the property of Find Radio Solution. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Find Radio Solution shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, or profits, arising from your use of the service.

9. Account Termination

We reserve the right to suspend or terminate any user account that violates these terms or engages in fraudulent activity, without prior notice.

10. Modifications

We may update these Terms of Service at any time. Material changes will be posted on this page. Your continued use of the service after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through appropriate legal channels.

12. Contact

For questions about these terms, please visit our Contact page.

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